At some point, we are all customers and the way we interact with brands has a direct impact on our behaviour towards them. The Effortless...

Artificial Intelligence: a new term or an old one? Scary or an opportunity? The key point is how humans react... Artificial Intelligence...

A few weeks ago I joined City University of London in order to gain a deeper knowledge about leadership and management. Junior...

Have you ever felt like you're talking, but nobody is listening? If you answer is “yes”, please keep reading the below...if your answer...

These days, the way we communicate and interact with other people is very important and the effectiveness of this process will depend on...

A few weeks ago I attended a conference at University of Castilla La Mancha to speak about professional development in an International...

Knowledge is the most powerful tool, let´s manage it efficiently in order to create a positive impact on our organization. 3 years ago,...

A theory has only alternatives of being wrong or right. A model has a third possibility: it may be right but irrelevant - Manfred Eigen...

The objective of knowledge management is to enhance organizational performance through explicitly designing and implementing tools,...

The management of knowledge creates intellectual capital whose main elements are: human capital, structural capital and external capital...