The Effortless Experience: 5 key findings on Client Experience (Book Review)
At some point, we are all customers and the way we interact with brands has a direct impact on our behaviour towards them. The Effortless...
Artificial Intelligence: Something scary or an opportunity?
Artificial Intelligence: a new term or an old one? Scary or an opportunity? The key point is how humans react... Artificial Intelligence...
How to speak so that people want to listen
Have you ever felt like you're talking, but nobody is listening? If you answer is “yes”, please keep reading the below...if your answer...
3 words: Attitude, Differentiation and Growth.
A few weeks ago I attended a conference at University of Castilla La Mancha to speak about professional development in an International...